Glass Customers
Protect Yourself: 5 Questions to Ask Every Glass Shop You Call
How to Choose a Glass Shop
There are 5 questions you should ask every auto glass shop BEFORE you trust them with your vehicle.
1 – What is my minimum airbag safe drive-away time?
This is the amount of time the manufacturers of windshield urethane (“glue”) say it must dry/cure to ensure your airbags will safely deploy and protect you. Most glues are 6-hour, 4-hour, 2-hour or 1-hour.
Fix-A-Crack uses 1-hour minimum drive-away urethane and has 30-minute glue available when you are in a hurry and express services.
2 – Do you accept my insurance & will you help me process my claim?
Fix-A-Crack is proud to work with USAA, Farmers, Geico, Allstate, Nationwide, Ameriprise, Progressive, State Farm and close to 70 other insurance companies across the U.S.A. Our expert team will help you contact your insurance company with you on the line and Protect Yourself.
3 – Are you a Member, or have you been a member of the Auto Glass Safety Council (AGSC)?
In order to be a member of the Auto Glass Safety Council, an auto glass shop submits to a rigorous examination of safe procedures, standards and continuing education training along with surprise audits of all their staff.
Fix-A-Crack was a fully approved and registered shop through 10/06/2020 with the only AGSC Master Certification in the Entire Rio Grande Valley.
4 – Are ALL your technicians trained AND manufacturer certified in windshield urethane?
Fix-A-Crack’s owners and technicians are trained and certified in the following urethanes (glues): Sika, DOW & Dinitrol. Ask to see our badges today!
5 – Are your technicians trained and certified in chip repair and replacements?
Don’t you want a team who is fully trained and certified touching your windshield? Fix-A-Crack has invested over 186 hours in windshield continuing education in 2017 alone.
We are certified by:
Click to Contact Us if you need more info.