- At Fix-A-Crack we believe in integrity, quality and safety first. We are fully insured and carry general liability, and garage keepers insurance for your protection and the protection of your vehicle while it is in our possession.
Are You Looking for Cheap?
- You are calling the wrong shop if you are looking for the cheapest price on a replacement or on a chip repair in McAllen, Texas. We work with integrity and offer a life time of the windshield warranty on work that we perform. Our pricing meets or exceeds our largest national competitor and often matches dealership pricing.
- Quality takes effort and often costs more money! We focus on integrity, quality and safety. We believe that we offer the best final product on Windshield Repairs & Replacements in McAllen, Texas.
- Yes, on repairs ONLY and there is a $50.00 nonrefundable service fee that must be paid in advance. Mobile service is only available when we do not have in shop customers.
- We have attended multiple, national and regional windshield training programs and have certifications based on attendance.
- 30 minute, 1 hour, 2 hour, 4 hour and 24 hour minimum drive time urethane options.
- Mobile Service Offered Only for Chip Repairs with a Service Fee. *(Based only on Our Availability)
- Convenient Shop Location in McAllen, Texas.
HONEST ETHICS - STRAIGHT TALK:
We believe in customer service. We believe in being polite. We believe in being courteous and respectful.
No, we do not need everyone’s business. Not everyone wants the quality and integrity we offer. I would rather lose a customer being honest than to gain their business any another way. If you do not like us or our prices, or kind honest ethics at a competitive national price then you have choices with other local businesses.
- If you do not respect women in the Automotive or Glass Industry please go somewhere else; My wife is my business partner. She does not serve coffee, we both are willing to get you something to drink.
- Every customer is equal.
- If you speak Spanish, we don’t. We will do our best.
- (Haré todo lo posible para intentarlo.)
- If you want honesty and a warranty, with the work that you receive, please give us a call.
My car has a really bad crack and safelite even said they couldnt do it but recommended fix a crack. They gave us the best service and took care of our repair so easily!!! I will 100% come back and recommend them to everyone!!
On my way for a surprise birthday visit for my mom's 75th, a rock dings my windshield. I googled a repair place in McAllen, and found great reviews for this place so I gave them a chance. Thank goodness I did! I was first greeted by the wife. Friendly as can be. Due to Covid, you get to stay in your vehicle while the repair is done. I was offered a beverage while I waited. The husband was just as courteous. He got on the repair right away. I think from start to finish it was 20 minutes. I got to see the whole process first hand from the inside of my car. Fascinating. And the crack, hardly visible. Great job! Great experience all around. Highly recommend.
Went in for a star chip repair and was very pleased with the work Steven did. He not only explained the work as it was being done, he gave us additional tips to keep our windshield, headlights and grill clean. His wife, Alicia was friendly and you can tell they are true local business owners who are all about quality and customer service.
We had an amazing experience at Fix-a-Crack! I had an Audi Q5 that had a pretty large crack in the windshield. I called Alicia, who was able to get me a quote and a timeline within an hour. She walked me through exactly why I needed the windshield and what they would do to fix it.
Once we dropped it off, Steven and his team went to work. They stayed after hours to fit my schedule (I dropped my car off at 6:30pm) and were able to get it fixed in 24 hours. They went above and beyond to make sure their customers were satisfied. Highly recommend!
Made an appointment via text the day before. Owners responded quickly by text and process was easy. Good instructions for locating them were provided and important as they aren't just right off the road.
Stephen did the work quickly and was very friendly while maintaining social distance. He answered all my questions and I had two chips repaired in less than 45 mins. Probably 10 mins of that time was just talking to the owners about non-repair stuff.
I'll return when I get my next inevitable chip in a windshield.
While 2000 miles from home, my motorhome had a cracked windshield and needed replacement. The shop assigned by my insurance company screwed the job up badly. Steve and Alicia from Fix-A-Crack took over to straighten out the mess, and that always makes the job harder. They went over and above, running all over the county to get me the materials needed to make the install right. They were also very respectful towards the original shop, showing me what had been done wrong, but without talking trash about their competitor. Classy move that showed character and confidence. The work they did was great, and I wish they had been called originally. Thanks Steve, Alicia and Frank!
I had a chip in my 2017 Pacifica. I called them and
They came to my place the next day. They did a simply outstanding job. Before beginning I was informed of everything they would do to make the repair. After they were finished I looked at my windshield and literally could not tell where it had been I highly recommend Fix a crack for any windshield repair.
I certainly did not expect to be treated this well by the people who fixed my windshield. Steven and Alicia are two of the nicest and most considerate people that I've ever met. They wouldn't take my payment without first getting a chance to show me their work. I had set up an appointment for them to come repair my windshield this morning at the bank where I work. When they came in to tell me that they were done, I was stuck in the middle of a conference call. I didn't want to keep them waiting so I tried to pay them assuming that the crack had been repaired. Most people would've just taken the money and left. As much as I insisted, they decided that they would come back instead when I was available so that they could show me what they did. When they came back, they explained it all in detail and even pointed out another crack on my windshield that I hadn't even noticed. Steven and Alicia take a lot of pride in what they do and finding help like this is rare these days. They even sent me a text earlier today thanking me for letting them take care of my windshield. The whole experience actually made my day!
Great service. Experienced staff. And friendly to boot. The insurance didn't cover everything as last year. However that is not on the fine people at fix a crack. They were more than accommodating. Located at the burns motors on old 83. In the service department, where I also was allowed to wait in the lobby as they worked on my windshield. In and out in about an hour. I almost didn't write this review. But when I received a handwritten thank you/holiday card, I knew I owed them at least a review. You can't go wrong with these folks.
Steven and Alicia came out on a Sunday afternoon and fixed my windshield. They helped me file our insurance claim. It was all quick and easy, at least on my part, Steven worked hard on my repair. They were very knowledgeable and just all around great people. I will use only Fix-A-Crack for all of our windshield repair or replacement.
This is the amount of time the manufacturers of windshield urethane (“glue”) say it must dry/cure to ensure your airbags will safely deploy and protect you. Most glues are 6-hour, 4-hour, 2-hour or 1-hour.
Fix-A-Crack uses 1-hour minimum drive-away urethane and has 30-minute glue available when you are in a hurry and express services.
Fix-A-Crack is proud to work with USAA, Farmers, Geico, Allstate, Nationwide, Ameriprise, Progressive, State Farm and nearly 70 other insurance companies across the U.S.A. Our expert team will help you contact your insurance company with you on the line.
Don’t you want a team who is fully trained and certified touching your windshield? Fix-A-Crack has invested over 186 hours in windshield continuing education in 2017 alone.
We are certified by:
Auto Glass University http://www.autoglassuniversity.org/index.php/en/#
Auto Glass Academy http://www.autoglassacademy.com
Equalizer Certified Auto Glass Technicians https://www.equalizer.com
National Windshield Repair Association Certified Repair Technicians http://nwrassn.org
Delta Kit Windshield Repair Certified Technician https://www.deltakits.com/training/factory-training
Most windshield breaks are repairable (and covered by insurance) if they meet the following conditions:
They are shorter than a dollar bill (6”)
They are not in the driver’s viewable area.
They are not in the ADAS camera view.
The chip is relatively new.
Not sure how the features in your vehicle can affect your replacement? Get to know your glass through this guide to help you to understand what the technology is and how it affects getting the right piece of glass.
Hi. I’m Steven Maples, founder and owner of Fix-A-Crack and proud U.S. Veteran. I started this company to provide the Rio Grande Valley with the highest safety standard in automotive windshield replacement, repair and calibration.
Our tenets are “Serve” “Safe” “Sell”.
We serve you through education on this website and in-person presentations. Everything we do (from education to installation to calibration) is to protect your safety and the safety of your passengers. If we have the honor of being your windshield technicians then that sale is a bonus, but never our first priority. Call me today at 956-360-0178.
Bio coming soon.
For a $50.00 service fee, plus the price of the repair, we offer mobile repairs in McAllen, Texas. We have a convenient location for vehicle drop off and auto camera calibration. *Mobile Repairs are based solely on our availability.