Here is what the Fix-A-Crack windshield warranty covers after a repair or replacement — and what we do not. Work is done in our McAllen shop at 304 E Pecan Blvd Suite P. Hours: Mon–Fri 8:30–5:30, Sat 12–4, Sun closed. Call 956-360-0178 or use the contact form with your invoice questions.
Ongoing windshield warranty on our work
New glass installations: ongoing warranty against leaks, workmanship and defects, for as long as that windshield is in the car. Chip repairs: ongoing warranty for the value of the repair, for as long as the windshield is serviceable. If the repair fails, at least 1/2 of the value of the repair goes toward a new installation performed by our shop. Ask us to review those terms on your invoice before you leave the shop.
Repairs
Our technicians evaluate the break for whether it can be repaired. If it is repairable, the repair is warranted for as long as the windshield is serviceable. If a chip or crack we repaired spreads, we credit at least half of what you paid for that repair, and never more than the full repair price, toward a windshield replacement performed by Fix-A-Crack. The credit is not refundable. If another shop works on the repair, this warranty is void. At our discretion, a re-repair costs up to $10 for bay space and time.
Replacements
Our windshield replacements are warranted against workmanship, leaks and defects for as long as that windshield is in the car, provided that you notify us of such defects within 30 days of installation.
What this warranty is not
This is not a free road-hazard replacement plan. A new rock chip or crack from normal road hazards after a successful job is a new repair or replacement quote — or an insurance claim when your policy applies. We do not sell a free 12-month replace-the-glass-again package, wiper bundles, or glass coating packages. All work is done in our McAllen shop, but we do limited mobile work at our discretion, based on availability and job type. Mobile work has an additional fee. Call or text 956-360-0178 to ask.
If another rock hits later
Bring the car in for an inspection. Many pits still take chip repair. Longer breaks may need crack repair or a full windshield replacement. For coverage questions, read will insurance cover windshield replacement.
Optional film protection we install
If you want a physical layer that takes the hit before the glass, ask about ClearPlex or XPEL windshield protection film when you book. Film product warranties are separate from the workmanship terms above — see each product page for manufacturer details.
Related services
Windshield replacement McAllen · Windshield chip repair · Windshield crack repair
Questions? Call 956-360-0178. Have your invoice date, vehicle info, and a photo ready. We will confirm whether the issue falls under workmanship, leaks, or defects for a replacement, or under the repair credit rule for a fill that later spreads. Bring the vehicle to the McAllen shop for inspection. Keep a copy of your invoice in the glove box. Daylight photos show pits and runners clearly. If you already spoke with your carrier, bring the claim number. Fleet and retail customers use the same phone line and the same Pecan address. South Texas heat rewards early repairs. The goal is a straight answer, then work in a controlled bay.
Windshield warranty at Fix-A-Crack in McAllen
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